Thank You for the 360 Degree Feedback

3 September 2007

To me, one of the most valuable lessons from the programme is the 360 degree feedback. 20 raters altogether rated me on 18 competencies. I also did a self assessment on this. Out of 18 competencies, raters on average rated me higher than I rated myself on 13/18 competencies as follows:

No

Competency

Average Scores

All Observers

Self

1

Forging Synergy

4.05

4.00

2

Relationships

4.19

3.90

3

Building and Mending Relationships

4.06

4.20

4

Compassion and Sensitivity

3.89

3.29

5

Leading Employees

3.89

3.77

6

Communication

4.05

3.40

7

Leading Change

3.93

3.60

8

Getting Information, Making Sense of It, Problem Identification

3.99

3.43

9

Sound Judgment

3.88

3.50

10

Influencing, Leadership, Power

4.17

3.33

11

Has the Courage to Take Risks

4.05

4.25

12

Risk-Taking, Innovation

3.93

3.20

13

Courage

3.89

4.00

14

Results Orientation

3.99

3.67

15

Business Perspective

3.85

3.60

16

Acting Systemically

4.14

4.20

17

Coping with Pressure and Adversity; Integrity

3.93

4.71

18

Straightforwardness and Composure

4.02

4.00


Of equal importance is the written comments on my strengths and areas for development. The most significant areas for development as written by all raters are as follows:

Self:
  • need to improve communication skills to be an effective communicator so that intended message can be effectively disseminated
  • Need to improve on managing subordinates and investing in their human capital development so that they can contribute effectively to the organisation.
Others:
  • technical knowledge on macroeconomic
  • as XXX is assuming a management role, he has to start to delegate his work more effectively and make use of his direct reports
  • to continuously build internal strengths, mentally and spiritually. Need to keep healthy and a balanced life.
  • tremendous demand is being put unto this individual, that may break him.
  • effective delegation, mentoring subordinates. Reason: as he moves up the corporate ladder, a key success factor in getting things done is via effective delegation
  • He needs to allot more personal time - a workaholic. Needs to learn to say no.
  • Developing his subordinates effectively through coaching and empowerment
  • self control and maturity
  • punctuality
  • to further enhance his management and leadership skills
  • more open to others' ideas and willing to listen to others
  • managing different needs, conflicting ideas in particular from stakeholder who is not a direct supervisor/alliance. Ability to manage different needs is important for better buy-in, future collaboration and seen to be balanced and impartial.
  • focus on core work. due to his wide ranging ability to undertake managerial management work, he has been unable to give greater focus on his core work. Should not be deemed as his shortcoming but will be further improved if given the opportunity.
  • I have not noticed anything glaring for development. If anything, it would be outside his control as I have observed management's tendency to give him work beyond his core work's purview, which nevertheless, he has managed without compromising the unit's operations. While I can understand these projects are necessary primers to develop an officer's ability to assume the mantle of greater leadership, my concern more is for his work life balance.
  • perhaps some improvement on time management in terms of clearing reports etc - but the present lag could be due to the fact that he is in charge of a lot of projects currently.
  • continuous engagement with stakeholders to complement or strengthen the knowledge and maturity
  • although his people skill is already good, he could probably work on being a bit more diplomatic in his dealings with people who're not on the same page with him.
  • Last I checked, the one area XXX needs to improve is delegation skills
  • although he has subordinates to assist him, XXX tends to complete most of the tasks himself because the deliverables, often, did not meet his expectations. This, in my opinion contributed to the overwhelming deadlines he has on his plate.
The 360-degree feedback is the most useful as it gives me a clear understanding on how others perceive me and in what way I need to improve. Thank you to all raters who contributed your efforts and time to help me improve.


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